Turn controlled documents into Operating Memory.

And eventually, replace them altogether.

Controlled. Versioned. Validated.

  • GxP

  • EU GMP

  • FDA 21 CFR Part 11

  • ISO 13485

  • ISO 9001

  • ISO 45001

  • ISO 14001

  • ISO 31000

  • IATA / WHO GDP

Yourdocumentsdefinehowyourbusinessshouldoperate.Playbook®turnsthemintoOperatingMemory.SoyourSOPs,workinstructions,andpoliciesholdaliveconnectiontoyourpeople,systems,andAI.Forsafeoperationsinregulatedindustries.
Yourdocumentsdefinehowyourbusinessshouldoperate.Playbook®turnsthemintoOperatingMemory.SoyourSOPs,workinstructions,andpoliciesholdaliveconnectiontoyourpeople,systems,andAI.Forsafeoperationsinregulatedindustries.

Partner of

Trusted by

When it all plays together

When it all plays together

When it all plays together

AI agents respect the rules.people follow what’s defined.operators act with confidence.frontline workers have clarity.quality events surface fast.nonconformities become visible.thousands of hours are saved.changes show what they affect.updates become action.conflicts and redundancies surface.regulations trace to procedures.documents shrink, not grow.guidance finds people.processes and procedures stay in sync.
AI agents respect the rules.people follow what’s defined.operators act with confidence.frontline workers have clarity.quality events surface fast.nonconformities become visible.thousands of hours are saved.changes show what they affect.updates become action.conflicts and redundancies surface.regulations trace to procedures.documents shrink, not grow.guidance finds people.processes and procedures stay in sync.
AI agents respect the rules.people follow what’s defined.operators act with confidence.frontline workers have clarity.quality events surface fast.nonconformities become visible.thousands of hours are saved.changes show what they affect.updates become action.conflicts and redundancies surface.regulations trace to procedures.documents shrink, not grow.guidance finds people.processes and procedures stay in sync.

Operating Memory gives your business three things it’s never had.

Everything connected

Operating Memory connects your documents by what they mean, what they govern, and what depends on what.

1

Everyone grounded

Your people follow what’s defined. Your AI acts on what’s defined. No one guesses the rules.

2

Everywhere embedded

Operating Memory sits alongside whatever you already run, providing guidance and control wherever you operate.

3

Built for industries where
procedures define outcomes.

Pharma

SOPs, batch records, regulatory submissions. Connected and controlled in Operating Memory.

MedTech

Design controls, work instructions, CAPAs. Linked to the procedures and regulations they depend on.

Finance

Policies, controls, audit trails. Traceable from regulation to execution.

Problem

Your systems have given you storage. They have never given you memory.

Your business runs on parts: procedures, policies, training records, controls. They represent years of knowledge about what it takes to deliver critical outcomes.

But none of it is connected. The same instruction lives in multiple documents with no one tracking where it conflicts, where it overlaps, or what it affects when it changes.

Your people fill the gap, tracking what affects what in spreadsheets, in their heads, from memory. Often finding out something went wrong after the fact. There’s a name for this. Operating Amnesia.

Problem

Problem + Estimated annual cost*

Estimated annual cost*

People remember what they were trained on. Until they don’t.

- 50 million €

People remember what they were trained on. Until they don’t.

- 50 million €

Operators search for guidance while the belt keeps moving.

- 30 million €

Operators search for guidance while the belt keeps moving.

- 30 million €

What goes wrong goes unrecorded. No one had time.

- 40 million €

What goes wrong goes unrecorded. No one had time.

- 40 million €

Changes to procedures take months to reach the frontline.

- 35 million €

Changes to procedures take months to reach the frontline.

- 35 million €

Dependencies get missed because no one knew they were there.

- 65 million €

Dependencies get missed because no one knew they were there.

- 65 million €

Past learnings disappear. Some remember, but no one can find them.

- 25 million €

Past learnings disappear. Some remember, but no one can find them.

- 25 million €

People work from the best of their knowledge. Not the latest.

- 45 million €

People work from the best of their knowledge. Not the latest.

- 45 million €

Total

Total: - 290 million €

- 290 million €

* Financial projections are based on industry benchmarks and corporate disclosures, drawing from McKinsey, PwC, Deloitte, and FDA/DOJ enforcement records.

Built on hypergraphs.
Governed by curated ontologies.

Solution

Playbooktakesyourprocedures,policies,andcontrolsandturnsthemintoOperatingMemory,alive,connected,auditablerepresentationofhowyourbusinessoperates.Whensomethingchanges,everythingitaffectsisvisible.Yourpeopleknowwhattofollow.Yoursystemsenforcewhat’sdefined.
Playbooktakesyourprocedures,policies,andcontrolsandturnsthemintoOperatingMemory,alive,connected,auditablerepresentationofhowyourbusinessoperates.Whensomethingchanges,everythingitaffectsisvisible.Yourpeopleknowwhattofollow.Yoursystemsenforcewhat’sdefined.

No spreadsheets.
No chasing.
No finding out after the fact.

Enterprise-Grade Security. Validated. Certified. EU Compliant.

Now, your AI agents can follow the rules too.

In regulated industries, AI agents can’t just act on whatever they’ve been trained on. Patient safety, product quality, regulatory compliance — the outcomes are too critical.

Your agents need to know your procedures, your controls, and how they all connect before they act. That’s what Operating Memory gives them. The same defined rules your people follow, with every action traceable and every decision auditable.

Built for the AI era.
Not retrofitted for it.

For decades, enterprise software has stored documents in folders, subfolders and overview lists. The relationships between them have always lived in people’s heads, not in the system.

Operating Memory is built differently. It’s a hypergraph with industry-specific ontologies that define what every connection between your documents actually means. Not just that a procedure is linked to another, but what that link governs and why it matters.

Operating Memory makes three things possible

Guide

Your people get the right instruction, from the right version, at the right moment.

1

Ground

Your AI acts on defined rules, not probabilities. Every action is logged. Every decision auditable.

2

Monitor

When execution drifts away from what’s defined, Operating Memory flags it. Before it becomes a deviation.

3

How it’s delivered.

Whatever systems you already run, they stay. Operating Memory sits alongside them and connects what’s never been connected. Nothing must get replaced. Playbook just adds the missing layer of controlled context for critical outcomes.

In Life Sciences, Playbook® has built an eQMS on Operating Memory, with fully validated  document control, training, CAPAs, complaints, audits, change controls, and much more.

Operating Memory, at work.

1

Change impact

Everything it affects is visible. Across every system, every team, every agent. No one finds out three months later.

2

Less to read. Less to train.

3

Guidance where it’s needed.

4

Nothing slips.

1

Change impact

Everything it affects is visible. Across every system, every team, every agent. No one finds out three months later.

2

Less to read. Less to train.

Your people don’t need to absorb every document. They get the right guidance at the right moment.

3

Guidance where it’s needed.

On the device, in the system, in the situation. Your people and your AI don’t go looking for the rules. The rules come to them.

4

Nothing slips.

Quality events aren’t missed when your people and systems are supported, not burdened. Operating Memory catches what humans can’t.

1

Change impact

Everything it affects is visible. Across every system, every team, every agent. No one finds out three months later.

2

Less to read. Less to train.

Your people don’t need to absorb every document. They get the right guidance at the right moment.

3

Guidance where it’s needed.

On the device, in the system, in the situation. Your people and your AI don’t go looking for the rules. The rules come to them.

4

Nothing slips.

Quality events aren’t missed when your people and systems are supported, not burdened. Operating Memory catches what humans can’t.

Don't take our word for it.

See how how experts in the industry and academia are using Playbook today.

  • Using AI to embed quality and compliance into every process is exactly what I trust Playbook® to do.

    Eva Gardyan-Eisenlohr

    Group Chief Compliance Officer, Olympus

  • Playbook® deeply understands how Enterprise AI will transform compliance and quality functions.

    Roland Scharrer

    Stanford | Ex-Chief Innovation Technology Officer, AXA

  • Playbook® allows us to support Life Science Leaders in the implementation of a new era of Compliant Company AI.

    Dr. Christian Schiel

    Partner — Life Science & Healthcare, Deloitte

Using AI to embed quality and compliance into every process is exactly what I trust Playbook® to do.

Eva Gardyan-Eisenlohr

Group Chief Compliance Officer, Olympus

Using AI to embed quality and compliance into every process is exactly what I trust Playbook® to do.

Eva Gardyan-Eisenlohr

Group Chief Compliance Officer, Olympus

Playbook® deeply understands how Enterprise AI will transform compliance and quality functions.

Roland Scharrer

Stanford | Ex-Chief Innovation Technology Officer, AXA

Playbook® allows us to support Life Science Leaders in the implementation of a new era of Compliant Company AI.

Dr. Christian Schiel

Partner — Life Science & Healthcare, Deloitte

Playbook® allows us to support Life Science Leaders in the implementation of a new era of Compliant Company AI.

Dr. Christian Schiel

Partner — Life Science & Healthcare, Deloitte

Experts serving Experts.

Our founding team spent years inside regulated industries, helping multi-nationals turn quality and operations into a competitive advantage. They saw the same problem everywhere: systems that stored everything but connected nothing. So they built the one that does.

Backed by people who know what’s at stake.

One of Europe’s leading VC firms which backed many success stories across multiple funds, including Staffbase, Adjust, and LeanIX.

VC

US-based early-stage VC investing in ambitious B2B software startups across Europe and the U.S. with a focus on AI-first companies.

VC

Berlin-based start-up ecosystem and incubator led by founders investing in outperforming tech companies.

VC

Kemal Koeksal

c3.ai

Ramin Niroumand

Motive Partners & FinLeap

Johannes Pichler

Globalways & Datacenter One

Marc Stilke

ImmoScout24

Thomas Schroeter

ImmoScout24

Jan Sprengnetter

Sprengnetter & ImmoScout24

Roland Scharrer

Stanford & Kearney

Julian Teicke

Wefox & The Delta

Lucas von Cranach

OneFootball

FAQs

What is Operating Memory?

Operating Memory is the live connection between your procedures, policies, and processes. Unlike legacy systems that store documents in rows and columns, Operating Memory holds the relationships between them. So when one thing changes, everything it affects is already visible.

1

What is Operating Memory?

Operating Memory is the live connection between your procedures, policies, and processes. Unlike legacy systems that store documents in rows and columns, Operating Memory holds the relationships between them. So when one thing changes, everything it affects is already visible.

1

What is Operating Memory?

Operating Memory is the live connection between your procedures, policies, and processes. Unlike legacy systems that store documents in rows and columns, Operating Memory holds the relationships between them. So when one thing changes, everything it affects is already visible.

1

How is Playbook different from a legacy eQMS?

Legacy eQMS platforms store your documents. Playbook stores your documents and the connections between them in Operating Memory. That means you spend less time tracking what affects what, and more time acting on what matters.

2

How is Playbook different from a legacy eQMS?

Legacy eQMS platforms store your documents. Playbook stores your documents and the connections between them in Operating Memory. That means you spend less time tracking what affects what, and more time acting on what matters.

2

How is Playbook different from a legacy eQMS?

Legacy eQMS platforms store your documents. Playbook stores your documents and the connections between them in Operating Memory. That means you spend less time tracking what affects what, and more time acting on what matters.

2

How does Playbook handle AI?

Playbook’s AI is grounded in Operating Memory. Every connection it works from is defined and auditable, not guessed. That’s what makes it safe for regulated industries.

3

How does Playbook handle AI?

Playbook’s AI is grounded in Operating Memory. Every connection it works from is defined and auditable, not guessed. That’s what makes it safe for regulated industries.

3

How does Playbook handle AI?

Playbook’s AI is grounded in Operating Memory. Every connection it works from is defined and auditable, not guessed. That’s what makes it safe for regulated industries.

3

What systems does Playbook integrate with?

Playbook integrates directly with legacy eQMS platforms like Veeva, as well as eDMS systems like SharePoint. You keep what you have. Playbook adds what’s been missing.

4

What systems does Playbook integrate with?

Playbook integrates directly with legacy eQMS platforms like Veeva, as well as eDMS systems like SharePoint. You keep what you have. Playbook adds what’s been missing.

4

What systems does Playbook integrate with?

Playbook integrates directly with legacy eQMS platforms like Veeva, as well as eDMS systems like SharePoint. You keep what you have. Playbook adds what’s been missing.

4

How long does implementation take?

You start with what you have. Your controlled documents are ingested directly into Operating Memory. No rework. No rebuilding. Operating Memory then surfaces redundancies, conflicts, and conformity gaps automatically.

5

How long does implementation take?

You start with what you have. Your controlled documents are ingested directly into Operating Memory. No rework. No rebuilding. Operating Memory then surfaces redundancies, conflicts, and conformity gaps automatically.

5

How long does implementation take?

You start with what you have. Your controlled documents are ingested directly into Operating Memory. No rework. No rebuilding. Operating Memory then surfaces redundancies, conflicts, and conformity gaps automatically.

5

Is Playbook validated?

Yes. Playbook is a validated computerized system, built to meet the requirements of (Nik please clarify)

6

Is Playbook validated?

Yes. Playbook is a validated computerized system, built to meet the requirements of (Nik please clarify)

6

Is Playbook validated?

Yes. Playbook is a validated computerized system, built to meet the requirements of (Nik please clarify)

6

Who is Playbook built for?

Playbook is built for any organization where procedures govern work. Today we serve MedTech quality teams. The architecture is designed to serve pharma, automotive, aerospace, and any regulated industry.

7

Who is Playbook built for?

Playbook is built for any organization where procedures govern work. Today we serve MedTech quality teams. The architecture is designed to serve pharma, automotive, aerospace, and any regulated industry.

7

Who is Playbook built for?

Playbook is built for any organization where procedures govern work. Today we serve MedTech quality teams. The architecture is designed to serve pharma, automotive, aerospace, and any regulated industry.

7

It all plays together,
with Playbook

Legal

Playbook 2026. All Rights Reserved

Berlin:

19:58:13

It all plays together,
with Playbook

Legal

Playbook 2026. All Rights Reserved

Berlin:

19:58:13